Airport pickup & the correct level
Airport pickup & the correct level in Shanghai: what to check, how to ask staff, and where to confirm the current rules. Practical guidance with original sources.
Use this guide to prepare your questions. Confirm the current rule with the venue before booking or travelling. These notes are under local and language review; they do not guarantee entry, ticket availability or a refund.
Find your situation
- Pudong or Hongqiao? Check the booking
- Where is the official taxi queue?
- Find the pickup point in my ride order
- Driver and I are on different levels
- Confirm the vehicle before boarding
- Pickup failed; check the existing order
Pudong or Hongqiao? Check the booking
When: Before choosing airport transport; open your flight booking.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase cardWhere is the official taxi queue?
When: After landing, before walking to the pickup area.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase cardFind the pickup point in my ride order
When: After landing, before walking to the pickup area.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase cardDriver and I are on different levels
When: When the driver says they arrived but you cannot see them.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase cardConfirm the vehicle before boarding
When: Before getting into a vehicle booked in an app.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase cardPickup failed; check the existing order
When: If pickup failed, before booking another car.
Use the terminal and pickup point shown in your current ride order. Airport taxi queues and app pickup areas differ; do not reuse an old post’s floor number.
View the phrase card