Terracotta Army: passport booking & entry
Terracotta Army: passport booking & entry in Xi’an: what to check, how to ask staff, and where to confirm the current rules. Practical guidance with original sources.
Use this guide to prepare your questions. Confirm the current rule with the venue before booking or travelling. These notes are under local and language review; they do not guarantee entry, ticket availability or a refund.
Find your situation
- Find the official passport booking
- Passport name or middle name does not match
- Find my reserved entrance and time slot
- Passport scan or booking check fails
- Charged, but no Terracotta Army booking
- Late arrival or a change of date
Find the official passport booking
When: Before booking or setting out.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
Try this free Chinese cardPassport name or middle name does not match
When: When passport details differ from the booking.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
View the phrase cardFind my reserved entrance and time slot
When: At the venue or boarding point, with your original booking open.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
View the phrase cardPassport scan or booking check fails
When: At the venue or boarding point, with your original booking open.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
View the phrase cardCharged, but no Terracotta Army booking
When: When payment exists but a valid reservation is missing.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
View the phrase cardLate arrival or a change of date
When: If you may miss, or have missed, your booked time.
The official museum supports passport reservations and checks the original document. Match the person, ticket and document. Check current entry instructions in the original booking; do not assume a new payment fixes a mismatch.
View the phrase card